Bisopz E-Corporations-Mrs. Thiesha D. Jones-FrazierCompare and contrast the effects of purpose, audience, tone and content within; interpersonal and business communications
Posted by Bisopz E-Corporations-Mrs. Thiesha D. Jones-Frazier on June 3, 2008
In interpersonal and business communications, I have experienced purpose and tone to be relevantly equivalent. Take our online classes for example; we encounter interpersonal communications while online giving feedback of our opinion, thoughts and experiences; referencing to discussion questions and by communicating back and fourth with each other. How I see it, we all have the same purpose within our communications; we are answering the same discussion questions, whether agreeing or disagreeing, therefore having the same purpose. Speaking from a business point of view, in business communications every business owner has the same goal and/or questions in mind when communicating and it is; Who? What? Why? & How? Today’s businesses (my business particularly) are focused on efficiency and productivity. We want to know; who can we offer our products or services to, that is not already apart of our community, what can we do in order to keep our customer more satisfied and coming back for more, what other companies provide the same products or services, why our customers choose us and how can we make our business more cost-effective, reliant and successful, truly satisfying the purpose of business communications.
Contrary to purpose and audience; tone and content fluctuates within interpersonal and business communications. Even though, the purpose and audience are relevantly equivalent, the tone that is used professionally, (as I can see) is not gratifying interpersonally. However, the tone that is used interpersonally is very effectual professionally. Go figure. In my business, I am a very straight forward type of gal. I do not joke around and I want the job done and done right. (It is just business nothing personal) The reason being; is because my clients are expecting nothing but the best service that I say I provide. I can not give that to them, if I am not taking what I do seriously or professionally, defining the tone and content that I use in business. Interpersonally, I am indulgent in communicating with whom I know. In addition to communicating online, it has taught me to be more indulgent within my online conversations.
